 If
you like the trial version of eo-video, you can simply
turn it into a registered one. |
FAQ We've put together a list of the questions we're asked most frequently (along with the answers, of course). Chances are, the answer to your question can be found quickly in one of our FAQs... |
||||
If
not, please send your questions or suggestions
through our ticketing
system. |
||||
EO Video is an easy-to-use, fully integrated advanced media player/converter/joiner. It supports three major media engines: Microsoft Media Player, Apple QuickTime and RealNetworks RealMedia. EO Video Player can play all three formats flicker-free. The user interface is designed to be easy to use, with one-click access to reach the features built into EO Video. What software should be installed on my machine to use EO Video?
Minimal requirements are DirectX and Windows Media Player, which are installed on almost all Windows 9x/2000 systems. If you want to watch QuickTime movies and bitmap files, you should install Apple’s QuickTime Player, to watch RealMedia clips, install RealMedia player.
All the software above is free, check these links. What do I get if I register EO Video? EO Video Player module is free for all users. Converter/Joiner module has a 30-day trial perod, after which you have to register to use it . You get full functionality of Converter and Joiner and FREE UPGRADES for at least a year. You'll of also get email notification of upgrades, and expert technical support whenever you need it. What kind of media files can I make with EO Video? With the current version of EO Video you can make AVI and MPEG1 files. Can I capture movies with my capture card directly from EO Video? Not yet, this version of EO Video doesn't support video or audio capture. Codec is an abbreviation for compressor/decompressor - it is a specific method of handling digital video and audio compression and decompression. No single codec is the best for all situations. Some can give you high compression but not excellent quality, other are good for fast moving video (sports videos), some are lossless,etc. The best codec for compressing cartoon animation is usually not very efficient for compressing live-action video. Choosing an appropriate codec is really a matter of personal preference. Each one produces different results with different source material. Most codecs offer quality and compression adjustments which will also affect the final product. Experiment with the different codecs to determine which options works best for your material. Newer codecs usually mean better results. High-compression codecs (such as the popular DivX) yield quality media files, but can’t be played on slow machines (<300 MHz Pentium). Where do I find the missing codec? You can download it from its official site (most codecs are free). Here are the links to most popular ones. When I start a WMF or ASF file, there is no picture on screen! You probably don't have the proper codec installed on your machine. Try the following procedure:
Of course, not all codecs originate from Microsoft. Some codecs (the popular DivX for example) should be found, downloaded and installed manually. For links check www.eo-video.com/links. EO Video informs you when a codec missing. You can check file's codec with the Playlist Item(s) Info or, for AVI clips, with the File Properties dialog box.
Can I play DVDs with EO Video? Not yet, but the forthcoming version of eo-video [2.0] will include this feature. Does EO Video supports full screen play? Not yet, but the forthcoming version of eo-video [2.0] will include this feature. Can I drag and drop files from other window applications like Windows Explorer? Yes you can. You can even drop folders - when you do that, all multimedia files within that folder will be inserted in the Playlist (more info here). How is EO Video Explorer different from Windows Explorer? Because EO Video Explorer is primarily targeting multimedia files, there are some slight differences between Windows Explorer and EO Video Explorer (more info in EO Video Help). EO Video uses the Windows Media Player engine to show MPEG files, but I want to use the RealMedia or QuickTime engine instead. Is this possible? Yes, just use EO Extension Manager to connect MPEG media type to the Real or QuickTime Media engine. What compression ratio could be achieved with the best codecs? Audio: the best audio codecs (MP3, RealAudio, ASF) could achieve a compression ratio of 1:100 or more without a noticeable decrease in quality. Video: the best video codecs (MP4, WMF, DivX, RealVideo) could achieve a compression ratio of 1:500 or more without a noticeable decrease in quality. Video doesn't play smoothly. What's wrong? Try to close other applications when playing video. Some video codecs simply need a lot of processor power to decode video. If you have a slower computer (<300Mhz Pentium), some videos simply can't be decompressed fast enough. Which media engine should I have installed on my machine to view JPEG files? You can view JPEG files with all three engines (Windows Media Player, RealMedia or QuickTime). You can tell EO Video Player and Converter which engine should be used (click here). Detailed information about the media types supported by each engine can be found here.
We maintain a database of registered users, so if you should happen to lose your Registration Key, just send us your details (your name and e-mail you used when registered) through our ticketing system. To buy eo-video, just go to our Buy now page and use the Buy Now button. How do I enter my registration details? When you have made the purchase, Registration Key has been sent to you by e-mail. To enter your Registration Key, start eo-video, click on "Help" in the main program menu, than click "Register EO". Enter your key into the Registration Key boxes. The easiest way to do this is to select (highlight) one of the keys above, copy it on clipboard (press Ctrl+C) and than paste it (press Ctrl+V) to the left Registration Key box (it will automatically paste correctly to both boxes). In order to provide secure processing of your credit card all orders are processed through our well-known sale partner SWREG.org. All credit card information is submitted over a secure server and encrypted using the latest SSL encryption before transit. At no time do we have access to your credit card, bank account or other financial information. We will never ask you to resend your credit card / bank information. Which credit cards do you accept? So you accept other kinds of payment? Over a secure server we will enable you to quickly and easily make your purchase with any major credit card. If you do not feel comfortable ordering online, we also happily accept orders using your existing PayPal account. You can also chose to pay by wire or local mone transfer or check (by US, CAD of UK checks) or International Money Orders. By fax or by telephone. Just check the chosen way of payment. Yes, off course you do. When you order, there will be a page displayed for you to print out and you also receive an email receipt. If you check your emailed receipt you will see a link to click to access the website to print out a formatted copy. Can I try eo-video before I buy it? Yes, you can download a trial version of eo-video and try it out. You don't need a registration key for the trial period of 30 days. If you'd like to use the Converter after that (Player is absolutely free), you need to register eo-video(buy) on our web-site. Once you have registered, you simply enter the received Registration Key into appropriate screen. How do I uninstall EO Video from my computer?
This operation will not
uninstall media engines.
|
||||
|
||||
|
||||
Copyright © 2005 Maya Studio Ltd. All rights reserved.
